Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. This document clearly explains how m91 collects, uses, stores, and protects your personal information.
Our Privacy Commitment
All your personal and financial data is encrypted using 256-bit SSL technology during transmission and storage, ensuring your information remains inaccessible to unauthorised parties.
M91 only collects data that is genuinely necessary to provide our services. We do not collect irrelevant or excessive information purely for marketing purposes.
M91 does not sell, rent, or share your personal data with third parties for marketing purposes. Your data belongs to you, not our business.
You have the right to access, correct, download or request deletion of your personal data at any time through your account settings or by contacting our team.
Your personal data is retained only for the period necessary for the original purpose of collection or in accordance with applicable legal requirements in Malaysia.
The m91 privacy policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data handling practices comply with statutory requirements.
This Privacy Policy is published by m91 and applies to all users of the m91.wine platform and official m91 mobile apps. We take the protection of your personal data seriously and are committed to ensuring your privacy is protected at all times.
M91 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data handling. This policy explains the types of data we collect, why it is collected, how it is used, and your rights regarding that data.
We encourage you to read this document carefully. If you have any questions after reading it, the m91 support team is ready to assist you via Live Chat or email.
M91 collects your personal data through several means — directly from you during registration or use of the platform, and automatically through standard tracking technologies. The following are the categories of data we collect:
| Data Categories | Information Type | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification number | Registration / KYC |
| Contact Data | Email address, phone number | Registration |
| Financial Data | Bank account number, payment information | Deposit / Withdrawal |
| Technical Data | IP address, device type, browser, operating system | Automatic (system logs) |
| Usage Data | Game records, betting history, transaction logs | Automatic (platform activity) |
| Communication Data | Customer support conversation records | Direct interaction |
M91 uses your personal data only for legitimate purposes directly related to the provision of our services. The following are the primary purposes for which your data is used:
M91 does not sell your personal data to anyone. However, in the course of operating the platform, there are specific situations where data may be shared with carefully selected third parties:
M91 continually invests in security infrastructure to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction.
The technical and organisational security measures we implement are as follows:
M91 uses cookies and similar tracking technologies to enhance your experience on the platform. Understanding how we use these technologies is important for making informed decisions about your privacy.
As an m91 user and data subject under Malaysia's PDPA, you have the following rights, which you may exercise at any time:
You have the right to request a copy of the personal data we hold about you.
You may request correction of inaccurate or incomplete data.
You may request deletion of your personal data subject to legal obligations.
You may request a copy of your data in a machine-readable format.
You have the right to object to the processing of your data for direct marketing purposes.
You may request restrictions on how your data is processed in certain circumstances.
The m91 platform is strictly for adults aged 18 and above. m91 does not knowingly collect or process personal data from minors.
If we become aware that data from a minor has been collected without our knowledge, that data will be deleted immediately and the account in question will be terminated. Parents or guardians who become aware that a child under their care has registered an m91 account should contact us immediately.
In operating the platform, your personal data may be transferred, stored or processed in countries other than Malaysia. This may occur when we use international cloud servers or work with global service providers.
M91 ensures that any cross-border data transfers are carried out with adequate and equivalent protections, including through appropriate data transfer agreements and by ensuring recipients meet the required protection standards.
Countries or regions that receive your data are subject to strict limits on how that data may be used, and technical measures such as encryption are applied throughout the transfer process.
M91 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements.
When significant amendments occur, we will notify you via registered email or through a clear notice on the platform at least 14 days before the amendments take effect. For minor amendments that do not materially affect your rights, we will update the "Updated" date at the top of this document.
Your continued use of the m91 platform after any amendments take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns or wish to exercise your rights regarding personal data, do not hesitate to contact us.
Related Policies
Register your m91 account today with full confidence that your personal data is handled responsibly, protected with the latest technology and never sold to third parties.
Privacy questions? View FAQ or contact 24/7 customer support.